Giraffe Ears: Using Empathy to Transform Communication
Conflict Resolution
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27m
Dr. Melanie Sears introduces Nonviolent Communication through the metaphor of Giraffe and Jackal, exploring how we can move beyond judgment, blame, and criticism toward empathy and connection.
She shares practical ways to identify feelings and needs, listen beneath the words, and practice empathy with ourselves and others. The conversation also explores how NVC can strengthen relationships, support conflict resolution, humanize healthcare, and help writers create more nuanced and compassionate characters.
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