Jim & Jori Manske, Certified NVC Trainer:
Use Nonviolent Communication and mediation skills to transform conflict into connection. This course recording is ideal for anyone who wants to contribute to mutual co-operation and effectiveness with adults and children, in business or with family and friends.

Lessons cover the essential elements needed to weave connection during conflict, including:

- Focusing on Layers of Empathy to support yourself and others in holding compassion, while recognizing that each person is responsible for their own experience.
- Using requests to facilitate dialogue during disputes so that everyone's experience and values are expressed and acknowledged.
- Balancing patience and persistence when emotions of others are intense and you lack inner resources for listening.
- Identifying and using needs as a guideline to craft next steps in addressing the cause of the conflict.

Keywords:

- empathy
- exercises/practices
- expression
- needs
- presence
- requests
- self empathy
- strategies
- compassion
- connection
- dialogue
- listening
- personal growth
- self talk
- values
- conflict resolution
- families
- mental health
- relationships
- workplace
- Jim and Jori Manske
- Jim Manske
- Jori Manske