NVC Mediation Role Play: Transforming Conflict into Connection
NVC in the Workplace
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22m
This NVC mediation role play with Aya Caspi demonstrates how Nonviolent Communication can transform conflict through empathy, reflection, and skillful facilitation. Focusing on connection, conflict resolution, and dissolving enemy images, Aya Caspi guides participants through a structured dialogue that reveals both spoken and unspoken dynamics.
Through a real-life inspired scenario, the video highlights how misunderstandings around communication and expectations can escalate tension—and how intentional listening can restore trust. Aya models key NVC practices such as interrupting with care, checking for understanding, and naming underlying assumptions, including power and cultural differences.
As the mediation unfolds, both parties shift from reactivity to mutual understanding, illustrating how empathy can create meaningful breakthroughs and open the door to collaboration.
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