Guided Dialogue: A Structured Approach to Conflict Resolution
NVC Mediation
•
3m 54s
Duke Duchscherer, Certified NVC Trainer: In this snippet from Duke Duchscherer's course, Restorative Dialogues: Transforming Conflict, Building Community Resilience, he shares a structured approach for conflict resolution or communication facilitation. It involves a facilitator guiding a conversation between two parties in conflict. The process begins with one party expressing their perspective while the other listens actively. The facilitator then prompts the listener to paraphrase what they heard, ensuring mutual understanding. This cycle continues until both parties feel heard. Subsequently, the facilitator encourages them to discuss potential solutions collaboratively. Once both sides are satisfied, the session concludes, with participants potentially swapping roles for further practice. The aim is for everyone involved to gain experience in effective communication and conflict resolution.
Up Next in NVC Mediation
-
The True Role of a Mediator: Beyond C...
Yoram Mosenzon, Certified NVC Trainer: Yoram Mosenzon shares that the role of a mediator is often misconceived as solving conflicts, which can create stress and exacerbate the conflict. Instead, the true essence of mediation is about remaining untriggered, understanding the pain of the conflictin...
-
NVC Mediation Role Play: From Judgeme...
Aya Caspi, Certified NVC Trainer
Video free to watch until July 31
In this powerful mediation demonstration, a participant shares the pain and frustration that arise around physical touch, rejection, and the fear of hurting a partner’s feelings. Through compassionate reflection and ski...
-
NVC Mediation Role Play: From Separat...
What happens when neighbors become stuck in a cycle of blame, defensiveness, and competing needs? In this mediation role-play, an NVC mediator demonstrates how empathy, reflective listening, and needs-conscious dialogue can transform a seemingly simple dispute into an opportunity for deeper conne...
