YM-connect-conflict-2021-when-both-are-in-pain-HD.mp4 Conflict often happens when two people are experiencing pain at the same time and neither has enough inner space to listen. This teaching explores why empathy becomes unavailable during conflict and offers strategies such as taking a timeout, using self-empathy practices, and inviting a mediator to create safety and connection. Through NVC principles, we learn how to recognize the humanity of both people and make space for healing dialogue.