Explore how Nonviolent Communication principles can transform highly polarized conversations into opportunities for connection and understanding. In this real-life case study, Aya Caspi demonstrates how empathy, reflection, and a focus on shared human needs can de-escalate conflict around deeply painful topics, including the war in Gaza. Learn how to listen beyond positions, interrupt with care, build trust, and create space for people with opposing views to be heard without requiring agreement. This session offers practical tools for facilitators, activists, and anyone navigating conversations where emotions and stakes are high.