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Principles of Nonviolent Communication: Identifying Needs

NVC Beginner's Pathway • 54m

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  • Reframing OFNR (Observation, Feelings...

    Dian Killian, Certified NVC Trainer: Listen in as Dian presents the Four Steps of Collaborative Communication using everyday words you might hear at work:

    - What is happening / what are you seeing or hearing?
    - What is the impact internally for the people involved?
    - What is driving the s...